Privacy notice
This notice explains how ORCA Agent uses personal information submitted through the website and related WhatsApp/email follow-up during the pilot phase. It is intended as practical boilerplate and should be reviewed before a full external launch.
Effective date: 4 August 2026
ORCA AI BROKERS LTD, company number 16520575, of 55 The Cut The Cut, London, England, SE1 8LL, is responsible for the ORCA Agent website and pilot enquiry service. For privacy questions, access requests, correction requests, deletion requests, or objections, contact Office@Oncapartners.com.
We may collect your name, email address, WhatsApp or phone number, enquiry type, yacht preferences, destination, dates, guest count, budget, conversation messages, broker notes, proposal status, and technical information needed to operate and secure the service.
We use this information to receive yacht enquiries, contact you by WhatsApp or email, qualify your requirements, prepare broker-ready summaries, support supervised broker handoff, operate the dashboard, improve reliability, prevent misuse, and keep basic business records.
For UK GDPR and EU GDPR purposes, we rely on your consent for WhatsApp/email follow-up where requested, legitimate interests for running a broker enquiry and pilot service, steps taken before entering a contract where you ask us to discuss brokerage services, and legal obligation where records must be kept.
ORCA Agent is an automated intake and broker co-pilot. It may help structure your enquiry and prepare summaries, but it is not a fully autonomous yacht broker. A human broker must confirm yacht suitability, availability, pricing, owner or manager approval, contracts, payments, and any binding commercial terms.
We may use service providers for hosting, database storage, email delivery, WhatsApp messaging, analytics, and AI processing. These may include providers operating outside the UK or EEA. Where required, transfers should be protected by appropriate safeguards such as contractual protections or recognised transfer mechanisms.
We keep enquiry and conversation information only for as long as needed for broker follow-up, pilot review, security, troubleshooting, legal obligations, and legitimate business records. A final production retention period should be confirmed before a third-party brokerage pilot.
Depending on where you are based, you may have rights to access, correct, delete, restrict, object to processing, withdraw consent, request portability, and complain to a data protection authority. Withdrawing consent does not affect processing already carried out before withdrawal.
You can opt out of WhatsApp follow-up by replying STOP, or contact Office@Oncapartners.com to ask us to stop using your contact details for this enquiry. Transactional or legal communications may still be sent where required.